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  • Return Policy: CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS GENERAL: By placing an order electronically through the website you are using, you are deemed to have accepted the preliminary information form presented to you and the distance selling contract. Buyers are subject to the provisions of Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: November 27, 2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase. Shipping fees, which are the cost of product shipment, will be paid by the buyers. Each purchased product will be delivered to the person and/or organization at the address specified by the buyer, provided that the delivery period does not exceed 30 days. If the product is not delivered within this period, Buyers may terminate the contract. The purchased product must be returned complete, in accordance with the specifications specified in the order, and accompanied by any documents such as the warranty certificate and user manual. If the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days of learning of this situation. The total price must be returned to the Buyer within 14 days. IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID: If the Buyer does not pay the price of the purchased product or cancels it in bank records, the Seller's obligation to deliver the product will be terminated. PURCHASES MADE WITH THE UNAUTHORIZED USE OF THE CREDIT CARD: If, after the product is delivered, it is detected that the credit card with which the Buyer made the payment has been used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the SELLER within 3 days, the shipping expenses being borne by the SELLER. IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESTIMABLE REASONS: If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request that the order be canceled, the product be replaced with a similar one or the delivery be postponed until the obstacle is eliminated. If the Buyer cancels the order; If the payment is made by cash, this fee will be paid to the buyer in cash within 14 days of the cancellation. If the buyer has made the payment by credit card and cancels, the product price will be refunded to the bank within 14 days of this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks. BUYER'S OBLIGATION TO CHECK THE PRODUCT: The buyer will inspect the goods/services subject to the contract before receiving them; will not accept damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services must not be used. The invoice must be returned with the product. RIGHT OF WITHDRAWAL: BUYER; within 14 (fourteen) days from the date of delivery of the purchased product to him or to the person/organization at the address he indicated, the buyer may exercise his right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any justification, provided that he notifies the SELLER via the contact information below. CONTACT INFORMATION TO BE NOTIFIED ABOUT THE SELLER'S RIGHT OF WITHDRAWAL: COMPANY NAME/TITLE: ADDRESS: E-MAIL: TEL: FAX: DURATION OF THE RIGHT OF WITHDRAWAL: If the Buyer has purchased a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consumer